Expert help when you need it

Whether you’re scope is roofing, painting, or concrete, our team is here to support you. Get help navigating through our applications to help your business get results faster.  Businesses in high growth sales requirements choose to get a Customer Success Manager for strategy, bidding and contract award support

Standard support

Get answers, right away—included for all Intelconstruct customers.

24×7 support

We’re here to help over email, phone, and chat.

Help center

Get answers to hundreds of commonly-asked questions.

Premium Support

A customized support plan designed for fast-growing or complex businesses.

Faster answers when you need them most
Pricing Assistance

Help view the plans to take off your scope requirements to confirm a quote price.

On-demand emergency support

Browsing intelconstruct and have a question, get help within minutes to business-critical issues from our specialized scope experts.

Support, in the Dashboard

Talk with support directly from within the application, bottom right you can see a chat window.

Premium support illustration
Dedicated manager illustration
A dedicated customer success manager that knows your business
Your partner inside Intelconstruct​

Help view the plans to take off your scope requirements to confirm a quote price.`

Get to the root cause of issues

Partner to make foundational improvements to your business profile, acquire new customers, estimate proposals, save searches for notifications, engage with contractors, create alliances within the network, and more with personalized recommendations from your customer success manager.

Choose a Support Plan

Find the right level of support to meet the needs of your business.

RESPONSE TIMES
(ENGLISH)

RESPONSE TIMES
(MORE LANGUAGES)*

CONTACTING INTELCONSTRUCT

SUPPORT MANAGER

EMERGENCY SUPPORT

CUSTOMIZED INSIGHTS

AVAILABILITY

PRICE

Standard Support

Included for all Stripe customers

24×7 email, phone, and chat

Mon–Fri 9am–5pm via email

Help center form

Global coverage

Included

Premium Support

For fast-growing or complex businesses

24×7 via email, chat, or phone with prioritized responses

Mon–Fri 9am–5pm via email with prioritized responses

Dedicated chat, email, and phone support with your customer support manager 

Dedicated support manager who has ongoing context about your business

Get a response within minutes from our emergency support team

Quarterly support review with personalized recommendations

United States, Canada

Starts at $1,000 per month

Choose a Support Plan​

Find the right level of support to meet the needs of your business.

Standard Support

Included for all Stripe customers

Premium Support

For fast-growing or complex businesses

RESPONSE TIMES (ENGLISH)

24×7 email, phone, and chat

24×7 via email, chat, or phone with prioritized responses

RESPONSE TIMES (MORE LANGUAGES)*

Mon–Fri 9am–5pm via email

Mon–Fri 9am–5pm via email with prioritized responses

CONTACTING INTELCONSTRUCT

Help center form

Dedicated support hub in your Dashboard

SUPPORT MANAGER

_

Dedicated support manager who has ongoing context about your business

EMERGENCY SUPPORT

_

Quarterly support review with personalized recommendations

AVAILABILITY

Global coverage

United States, Canada, European Union

PRICE

Included

Starting at $1,000 per month